How to Set Up and Preview Your Practice Profile

How to Set Up and Preview Your Practice Profile

Overview

The Practice Settings page allows you to manage how your business or organization appears to clients and caregivers in Family Member Care. You can upload a banner image, add essential contact details, and preview how your public profile looks.

Step 1 — Access the Practice Settings Page

Go to the left-hand menu and click on Practice Settings.
The page titled Your Business Profile will open.

Step 2 — Add or Update Practice Information

Click on the image area labeled “Click to Upload Your Practice Banner/Cover Image (Size: 820x200 px)” to upload your banner.
This image will be displayed on your public profile.

In the fields below, fill in your practice details:

Clinic Name: Enter the name of your organization.
Example: Sam Organization

Company Email: Enter the email address where clients can reach you.
Example:
info@samorganization.com

Company Address: Enter your complete business address.
Example: 123 Health Street, Melbourne, VIC 3000

Company Phone Number: Add the contact number for inquiries.
Example: +61 4 1234 5678

Website: Add your business website link with “www” or “https://”.
Example:
https://www.samorganization.com

After entering all information, your practice details will automatically save.



Step 3 — Preview Your Practice Profile

Click on the Preview Practice Profile button on the right side of the page.
A popup window will appear showing how your profile looks to users when they log in.

The preview displays your organization’s banner, name, contact icons (location, phone, link), opening hours, and staff details.

Step 4 — Verify Profile Information

Review that all details are accurate and up to date.
If something appears incorrect, close the preview, make edits, and click Preview again to confirm the changes.


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