How to Manage Support Carers on Family Member Care
Overview
The Support Carers page allows you to add, view, and manage the carers who assist in your care practice.
You can assign roles, update information, and build your support team directly from this section.
Step 1 — Open the Support Carers Page
From the left-hand side menu, click on Support Carers.
You’ll see a section titled List of Support Carers, which displays all your added staff members.
If you’re new, the message “No Staff Member Added” will appear.
Step 2 — Add a New Support Carer
To add a new team member:
-
Click the Add Support Carer + button (top-right or center of the page).
Fill in the required information such as:
Name of the Support Carer
Role or position (e.g., Nurse, Assistant, Coordinator)
Email or Contact Details (if applicable)
-
Save your entry.
The new carer will now appear in your list with their details and assigned role.
Step 3 — Manage Your Support Carers
Once you’ve added carers, you can:-
Edit Details — Update their role or contact info anytime.
Remove a Carer — Delete a member who is no longer part of your practice.
View Roles — Check who is responsible for each care recipient or care group.

Related Articles
How to View and Manage Appointments on Family Member Care
Overview The Appointments page allows partners to view, manage, and track all appointments scheduled for their care recipients. It provides an organized list showing which care groups have upcoming or completed appointments. Step 1 — Access the ...
How to Add and Manage Facilities on Family Member Care
Overview The Facilities page allows you to add, view, and manage all care facilities linked to your organization or practice. A facility could be a hospital, clinic, care home, or any center where care services are provided. Step 1 — Access the ...
How to Upload and Manage Documents on Family Member Care
Overview The Documents page helps you securely upload, organize, and manage all important files related to your care recipients. Each folder can be linked to a specific care recipient, making it easy to store and access documents such as medical ...
How to Sign Up as a Partner on Family Member Care
Overview This guide will help you start your registration process as a Partner on Family Member Care. The Partner role is designed for individuals or organizations who want to collaborate, support, or offer care services to family members. Step 1 — ...
How to Add and Manage Case Notes on Family Member Care
Overview The Case Notes page helps you document important details, updates, and observations for each care recipient. You can create, edit, and track case notes for better communication and record-keeping within your care practice. Step 1 — Open the ...